Reski Wardani, Syarifuddin and Aini Indrijawati 2023. Digitalization of public services: a phenomenological study of the meaning of information technology in increasing the quality of public services. International Journal of Multidisciplinary Research and Studies. 6, 02 (Mar. 2023), 01–15. DOI:https://doi.org/10.33826/ijmras/v06i02.9.